...compliance solutions made simple.

561-600-0565

RIA Compliance
  • Home
  • Services
    • Smart RIA Compliance Software – NEW!
    • Full Service RIA Registration
    • Ongoing Compliance Assistance Program
    • Mock SEC/State examinations
    • Advertising Content and Compliance
    • Customized Compliance Procedures
  • Knowledge Center
    • Rules & Regulations
      • SEC Rules and Regulations
    • Useful Links
      • State Securities Divisions
      • SEC and FINRA
      • Other Industry Links
  • About Us
  • BLOG
  • Contact Us
  • REQUEST FOR PROPOSAL
Select Page

The SEC Disciplines RIAs for Ignoring Client Instructions and Whistleblower Rule Violations

by Ara Jabrayan | Feb 13, 2025 | Account Recommendations, Advisory Contract, Best Execution, Broker-Dealer, Candidate, Chief Compliance Officer, Code of Ethics, commissions, Communication, Compliance Violations, Deceit, Disgorgement, Dually Licensed, Fee Calculations, fees, Fines, investment management agreement, Penalties, policies and procedures, Registered Investment Advisers (RIAs), RIA Compliance Policies, Risk, SEC Investment Adviser Compliance, SEC NEWS, Share Class Selection, Suitability, Violations, Whistleblower, Whistleblower Protection Rule | 0 comments

On September 25, 2024, the SEC charged two firms with ignoring clients’ instructions and exceeding their designated investment limits for over two years. The two firms charged were Merrill Lynch, Pierce, Fenner & Smith Inc. (“Merrill Lynch”), a registered broker-dealer and investment adviser headquartered in New York City, and a Registered Investment Adviser (RIA) in Norwalk, Connecticut that provided sub-advisory services to eligible ultra-high-net-worth clients of Merrill Lynch by giving them access to an options overlay trading strategy.

On September 26, 2024, the SEC announced that it settled charges against an RIA for entering into agreements with candidates for employment and a former employee that made it more difficult for them to report potential securities law violations to the SEC.  This practice was a clear violation of the SEC’s whistleblower protection Rule 21F-17(a), which prohibits any action to impede an individual from communicating directly with the SEC staff about a possible securities law violation.

 

Misconduct That Led to the SEC’s Action Against Merrill Lynch

The sub-adviser used by Merrill Lynch failed to adhere to the terms of the investment management agreement between the firm and certain clients referred by Merrill Lynch. The RIA violated the agreement by purchasing and selling options contracts at levels materially higher than what clients authorized. By failing to comply with the agreement, the RIA caused hundreds of clients to be overexposed to the strategy, which resulted in higher fees and financial losses during certain periods.

The RIA was the primary investment adviser and portfolio manager for the Collateral Yield Enhancement Strategy (CYES). The stated objective of CYES was to generate incremental returns for enrolled investors by harvesting options premiums. The investors were not required to commit new money to participate in the strategy. Many investors who were introduced to CYES by Merrill Lynch had existing investment advisory account relationships with the dually registered firm. Many of those accounts were pledged as collateral for CYES.

According to the SEC’s orders, the RIA’s strategy was to trade options in a volatility index to increase returns for participants. The RIA allegedly allowed scores of accounts to exceed the exposure levels that investors chose when they signed up for the CYES strategy. Dozens of those accounts exceeded the designated limit by 50 percent or more. Merrill Lynch and the RIA received larger management fees when investors’ exposure levels climbed above pre-established levels.

Both the RIA and Merrill Lynch profited from these violations of the investment management agreement. When Merrill Lynch introduced its clients to the RIA, it received part of the adviser’s management and incentive fees, as well as trading commissions. Merrill Lynch was aware that investors’ exposure to CYES exceeded pre-set exposure levels and failed to inform them of deviations from the contract. Furthermore, Merrill Lynch failed to communicate to clients that it had received material information from the RIA regarding potential mismanagement and trading beyond contractual limits.

The SEC’s orders also found that the firms failed to adopt and implement policies and procedures that were reasonably designed to ensure that they disclosed all material facts to their clients and alerted them to the excessive exposure. Both firms exceeded clients’ designated investment limits over a two-year period, which caused the following harm to them:

  • Clients paid higher fees;
  • Clients were subjected to increased market exposure and risk; and
  • Clients suffered investment losses.

In separate settlements, the RIA and Merrill Lynch agreed to pay a combined $9.3 million in penalties and disgorgement to resolve the SEC’s claims.

 

Whistleblower Protection Rule Violation

According to the SEC’s order, from November 2020 through September 2023, the RIA entered into non-disclosure agreements with 12 candidates for employment that prohibited them from disclosing confidential information about the firm, including to government agencies. While the agreements permitted the candidates to respond to requests for information from the Commission, it required notification to the firm of any such request and prohibited responding to requests arising from a candidate’s voluntary disclosure.

The SEC’s order finds that the RIA also entered into a settlement agreement with a former employee whose counsel had told the RIA that he or she intended to report alleged securities law violations to the Commission. Specifically, the settlement agreement said that it permitted reporting possible securities law violations to government agencies, including the Commission; however, it also required the former employee to affirm that he or she had not done so; and was not aware of facts that would support an investigation; and would withdraw any statements already made that might support an investigation. These provisions violated the whistleblower protection rule.

 

Takeaways

The Merrill Lynch Case

According to Mark Cave, Associate Director of the SEC’s Enforcement Division, “In this case, two investment advisers allegedly sold a complex options trading strategy to their clients but failed to abide by basic client instructions or implement and adhere to appropriate policies and procedures.” According to Cave, both firms dropped the ball “in executing these basic duties to their clients, even as their clients’ financial exposure grew well beyond predetermined limits.” We remind our clients that they have a fiduciary obligation to abide by all instructions or restrictions placed by clients on their accounts.

The SEC’s orders concluded that the RIA and Merrill Lynch violated Sections 206(2) and 206(4) of the Investment Advisers Act and Rule 206(4)-7 thereunder. Without admitting or denying the findings, both firms agreed to be censured, agreed to cease-and-desist orders, and penalties of $2 million and $1 million respectively. In addition, the RIA was ordered to pay $3.5 million in disgorgement and prejudgment interest. Merrill Lynch was ordered to pay $2.8 million in disgorgement and prejudgment interest.

The SEC’s actions can be viewed HERE.

Whistleblower Protection Rule

According to Corey Schuster, Co-Chief of the Division of Enforcement’s Asset Management Unit, “Whether through agreements or otherwise, firms cannot impose barriers to persons providing evidence about possible securities law violations to the SEC.” According to Schuster, “Even agreements that contain carve-out language allowing people to voluntarily report to the SEC can be violative if restrictive language in a separate provision impedes voluntary reporting to the Commission staff.”

Without admitting or denying the SEC’s findings, the RIA agreed to be censured, to cease and desist from violating the whistleblower protection rule, and to pay a $500,000 civil penalty.

The SEC’s actions can be viewed HERE.

In an unrelated development, on September 24, 2024, the SEC announced yet another series of charges against twelve broker-dealers, investment advisers, and one dually registered related to off-channel communications. These charges were based on widespread and longstanding failures to maintain and preserve electronic communications, which violates recordkeeping provisions of the federal securities laws. These most recent enforcement actions are the latest in a string of similar cases brought against RIAs and broker-dealers. These latest cases can be found at HERE.

 

About RIA Compliance Group: RIA Compliance Group is an investment adviser compliance consulting firm based in Delray Beach, Florida. The firm’s mission is to provide affordable, timely, practical, and cost-effective compliance advice. We help investment advisers to comply with the myriad of state and SEC regulations and compliance obligations facing their firms. RIA Compliance Group takes pride in giving personal service and real world compliance advice, not theoretical concepts and legalese. The firm interacts on a daily basis with SEC and state securities regulators.

RIA Compliance Group, LLC – 701 SE 6th Ave, Suite 201, Delray Beach, FL 33483 – Tel: 561-600-0564 – sales@ria-compliance.com

Recent Posts

  • Maryland Securities Division Sanctions RIA and IAR for Overcharging Clients
  • SEC Charges State-Registered Investment Adviser and Its Owner with Fraudulent Fee Practices
  • FINRA is Scrutinizing the Conversion of Brokerage Accounts to Advisory Accounts
  • RIA Disciplined for Improper Wrap Program Conversions
  • SEC Disciplines RIA and IAR for Improper Advisory Account Conversions

Recent Comments

    Archives

    • August 2025
    • June 2025
    • March 2025
    • February 2025
    • September 2024
    • July 2024
    • April 2024
    • February 2024
    • January 2024
    • November 2023
    • September 2023
    • August 2023
    • July 2023
    • May 2023
    • April 2023
    • January 2023
    • October 2022
    • August 2022
    • July 2022
    • May 2022
    • April 2022
    • February 2022
    • January 2022
    • October 2021
    • September 2021
    • July 2021
    • June 2021
    • May 2021
    • April 2021
    • October 2020
    • September 2020
    • December 2019
    • November 2019
    • September 2019
    • August 2019
    • October 2017
    • September 2017
    • February 2017
    • January 2017
    • December 2016
    • November 2016
    • October 2016
    • September 2016
    • August 2016
    • July 2016
    • June 2016
    • May 2016
    • April 2016
    • March 2016
    • January 2016
    • December 2015
    • November 2015
    • October 2015
    • September 2015
    • August 2015
    • July 2015
    • June 2015
    • May 2015

    Categories

    • "Off-Channel" Communications
    • 12b-1 Fees
    • 13F
    • Account Recommendations
    • accredited investor
    • ADV Part 2A
    • ADV Part 2B
    • Advertising
    • Advisory Contract
    • Algorithm
    • Artificial Intelligence
    • Audit
    • Beneficial Ownership Information (BOI) Report
    • Best Execution
    • Blockchain
    • Books and Records
    • Broker-Dealer
    • Business Continuity and Disaster Recovery Plans
    • Candidate
    • Cherry-Picking
    • Chief Compliance Officer
    • Client Relationship Summary
    • Code of Ethics
    • commissions
    • Communication
    • Compliance
    • compliance deficiencies
    • Compliance Violations
    • Conflicts of Interest
    • Continuing Education
    • Corporate Transparency Act (CTA)
    • Criminal
    • Crypto-Assets
    • cryptocurrency
    • Custody Rule
    • Cyberattack
    • Cybersecurity
    • De minimis exemption
    • Deceit
    • Deficiencies
    • Department of Labor
    • Digital
    • Disaster Recovery Plans
    • Disclosure
    • Disgorgement
    • Division of Enforcement
    • Division of Examinations
    • Division of Investment Management News
    • DOL Fiduciary Rule
    • Dually Licensed
    • Duty of Care
    • Electronic Communications Archiving Service
    • Emerging Technologies
    • Endorsement
    • Environmental
    • ERISA
    • Examination Priorities
    • Fee Calculations
    • fees
    • Fiduciary Duty
    • Financial Crimes Enforcement Network (FinCEN)
    • Fines
    • FINRA
    • Form ADV
    • FORM CRS/Form ADV Part 3
    • Form U4
    • Fraud
    • Gramm-Leach-Bliley Act
    • Hedge Clause
    • Hypothetical Performance
    • Improper Share Class Selection
    • Investment Adviser Code of Ethics
    • Investment Adviser Representative
    • Investment Advisers Act
    • Investment Advisers Act – Section 206(2)
    • Investment Advisers Act – Section 206(4)
    • Investment Advisers Act – Section 206(4)-7
    • investment management agreement
    • Leveraged Exchange Traded Funds (ETFs)
    • Liability
    • Marketing Rule
    • North American Securities Administrators Association (NASAA)
    • Off-Channel Communications
    • Office of Compliance Inspections and Examinations (OCIE)
    • Penalties
    • Penalty
    • policies and procedures
    • Press Releases
    • Prison
    • Private Funds
    • Promoter
    • Recordkeeping
    • Registered Investment Advisers (RIAs)
    • Regulation Best Interest (BI)
    • Regulation S-ID
    • Regulation S-P
    • Remove term: Products and Practices Products and Practices
    • Restitution
    • retail investor
    • Retail Investors
    • RIA Compliance
    • RIA Compliance Policies
    • Risk
    • Robo-Advisers
    • Rule 503
    • Safeguards Rule
    • SEC Cybersecurity
    • SEC Investment Adviser Compliance
    • SEC NEWS
    • SEC Rules
    • SEC Staff Bulletin
    • Securities Exchange Act
    • Share Class Selection
    • Social and Governance (ESG)
    • Social Media
    • Social Media White Paper
    • Solicitation
    • Standards of Conduct
    • State Investment Adviser Compliance
    • Suitability
    • Supervision Initiative
    • Texas
    • U.S. Treasury
    • Uncategorized
    • Violations
    • Violations
    • Voting
    • Voting proxies
    • Website
    • Whistleblower
    • Whistleblower Protection Rule
    • Wrap fee
    • Wrap Program

    Meta

    • Log in
    • Entries feed
    • Comments feed
    • WordPress.org
    • Home
    • About Us
    • Full service SEC and State registration
    • Ongoing Compliance Assistance Program
    • Smart RIA Compliance Software
    • Advertising content and compliance
    • Customized compliance policies and procedures
    • Mock SEC and State examinations
    • State Securities Divisions
    • SEC and FINRA
    • Other Useful Links
    • Contact Us

    RIA COMPLIANCE GROUP, LLC - 701 S.E. 6th Ave. Suite 201 - Delray Beach, FL 33483
    Main Phone: (561) 600-0565 • FAX: (866).688.7225 - EMAIL US
    © RIA COMPLIANCE GROUP, LLC